Dear J-
The Kübler-Ross model of work interactions, as I’ve pouted this week:
- Denial
- “I did that already, didn’t I?!”
- “I’ll get to it, um, tomorrow.”
- “Can’t we just do it next week?”
- Anger
- “Well, if you can do it better, do it yourself, then!”
- “Why is this pager STILL going off?”
- “It’s already done (so please stop ringing, phone)!”
- Bargaining
- “I’ll do that — tomorrow — if you’ll just check this for me …”
- “Sure, top of the pile, but I’m going to need you to …”
- “Hey … you’re not REALLY busy, are you?”
- “Okay, I can stay if we can trade time off and arrange some form of transportation, convince my wife to leave work early, and … what, I can go?”
- Depression
- “Fine. Give it to me.”
- “I already have that.”
- “I looked at that, um, last year, and here’s my writeup …”
- Acceptance
- “Fine, give it to me.”
- “No, really, it’s no problem.”
- “Please come over.”
- “No, really, what do I have to do to convince you?”
Mike
Tags: interaction, Kübler-Ross model, sad, work
